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RETURN

 

ELECTROFIABLE Inc. offers a 30-day return policy for items in their original, unopened plastic bag or packaging. A $16.95 handling fee, which covers return shipping and handling, will apply. The original shipping fee is non-refundable. If the return is due to our error, we will cover the return shipping costs. Refunds are typically processed within two weeks of the item being returned, often sooner. 

To initiate a return, please follow these steps:

  1. Log in to your account login
  2. Go to Orders and select your Order #0000.
  3. Scroll down and click on Return.
  4. Choose your reason for the return and provide any relevant comments.
  5. Click Submit Return Request.

If you need further assistance, feel free to Contact Us with your order number and details about the product you'd like to return. Our team will promptly provide you with return instructions.